We are looking for a strategic Contact Centre Agent to join our passionate team at Trans Eurokars Pte Ltd. in East Region.
Growing your career as a Full time Contact Centre Agent is a promising opportunity to develop fundamental skills.
If you are strong in communication, critical thinking and have the right mindset for the job, then apply for the position of Contact Centre Agent at Trans Eurokars Pte Ltd. today!
Job Responsibilities:
- Liaise with the Customer Service Officer on day to day duties on opening and closing of job cards, collection of payment and ensuring balance of cash/NETs/Visa collection at the end of the day.
- Handle customers’ telephone booking for service appointment, customers’ enquiries and/or refer customers to Customer Service Officer or Service Executive when required.
- Perform office administration duties such as filing, sorting of documents, photocopying and recording.
- Perform simple book-keeping/accounting duties such as generate tax invoices, balance of daily accounts and tally of petty cash.
- Attend to walk-in customers and their enquiries.
- Ensure high standards and excellence in customer service.
- Manage on-line booking of service appointments.
Pre-requisites:
- Candidate must possess at least Primary/Secondary School/"O" Level in any field.
- At least 2 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): customer service, customer oriented, call center
- Preferably Non-Executive specialized in Customer Service or equivalent.
Working Hour:
Monday to Friday 8.30am to 5.30pm
Saturday, 8.30am to 12.30pm
Benefits of working as a Contact Centre Agent in East Region:
● Opportunity to Make a Difference
● Opportunities to grow
● Attractive packageCompetitive Pay
No CV Required
How to get there?
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