Coordinator (Global Sales)

At the Shangri-La Group, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance, and effort recognitions.

As a Coordinator, We Rely on You To

• Provide administrative and operational support to ensure the efficient day-to-day operations of the Global Sales team
• Manage and respond to customer enquiries, supporting sales follow-up activities across all market segments
• Maintain accurate Salesforce records and coordinate the timely distribution of sales leads to hotels
• Support the launch, administration, and tracking of corporate RFP processes
• Assist with CRM initiatives, database management, and sales campaigns
• Coordinate the preparation of sales presentations, showcases, trade events, and familiarization trips
• Maintain regular communication with hotels and Global Sales Offices worldwide to ensure effective coordination and information flow
• Prepare, generate, and consolidate monthly, quarterly, and ad hoc production reports and sales analytics
• Maintain and continuously improve administrative procedures, workflows, and systems to enhance operational efficiency
• Process forms, contracts, reports, sales system updates, and other administrative duties as assigned
  
  

We Are Looking for Someone With

• At least 1 year of experience in hospitality, sales support, administration, or a related field
• Excellent organizational, coordination, and time management skills
• The ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Good attention to detail, with excellent administrative discipline and a commitment to accuracy and quality
• Excellent interpersonal skills and the ability to build collaborative working relationships across teams and cultures
• The confidence to work in a multicultural, global environment and collaborate effectively with stakeholders across different countries and time zones
• A customer-centric mindset with a passion for delivering exceptional service and supporting a luxury hospitality brand
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint
• A good aptitude for learning and adopting new technologies and digital tools
  
  

Local package will be offered to successful candidate.

If you are the right person, what are you waiting for? Click the apply button now!