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Lead and manage end-to-end corporate hospitality and F&B operations, including front-of-house, reservations, conference catering, and pantry services
Ensure consistent delivery of high-quality guest experiences while optimising meeting space utilisation and service efficiency
Develop, implement, and maintain operational SOPs to uphold service standards across all touchpoints
Manage teams across sites, driving performance through training, engagement, and clear communication
Oversee contract performance, budgets, and operational reporting to ensure KPIs and SLAs are consistently met
Act as the primary point of contact for stakeholders, managing regular service reviews and presentations
Drive continuous improvement initiatives to enhance service quality, operational efficiency, and cost effectiveness
Diploma or equivalent qualification in Hospitality or a related discipline
Minimum 5–8 years of experience in corporate hospitality, F&B, or service-led environments
Strong leadership capability with a proven ability to manage teams in fast-paced settings
Excellent communication, organisational, and stakeholder management skills
Tyson Jay Management Pte Ltd | EA License No.: 24C2479
Ivan Lim | EA Personnel No.: R1109856
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