Corporate Support Services Manager

Key Responsibilities

Maintenance Service Coordination : Plan and schedule maintenance services with vendors for the bank’s facilities, including apartment and disaster recovery (DR) site.

Fixed Assets Maintenance : Conduct regular inspections and maintain tracking for fixed assets to ensure compliance and proper maintenance.

Building Management Coordination: Coordinate with building management for necessary repairs and maintenance.

Directory and Supplies Management : Regularly update and maintain the bank’s phone directory for accurate contact information while ensuring an adequate stock of stationery and pantry supplies. This includes verifying invoices and providing procurement support by sourcing vendors, evaluating quotations, and making recommendations.

Fire Safety and Clean Desk Officer : Act as the Bank’s Fire Warden, ensuring compliance with fire safety regulations and conducting fire drills as needed. Additionally, serve as the Clean Desk Officer, promoting and enforcing clean desk policies to maintain an organized and secure workplace.

Vendor Management: Perform new vendor registrations and conduct yearly evaluations of existing vendors to assess service quality and compliance.

Risk and Control Testing: Assist Head of Operations with IRCR testing related to General Administration functions.

Support for Tenancy and Renovation: Assist Head of Operations with tenancy renewals and office renovations, including the management of the DR site.

Audit Compliance: Collaborate with the Head of Operations to address audit observations and implement measures to prevent future issues.