Country Manager (Travel Agency) $9,000 (ID: 662124)

• Develop and implement business strategies tailored to the unique needs of each region, to drive growth and market expansion across Singapore, Malaysia & Indonesia.
• Build strategic partnerships with regional travel suppliers, including airlines, hotels, and local operators.
• Collaborate on AI projects, such as personalized customer experiences, operational automation, and data analytics to optimize bookings, recommendations, and customer interactions.
• Ensuring consistency in service quality and operational efficiency across all regions, adapting strategies to local regulations and customer preferences while allowing for regional customization where necessary.
• Manage budgets and financial performance across regions, ensuring profitability and resource optimization.
• Develop strategies to achieve sales targets and improve operational cost management.
• Lead and inspire teams across multiple regions, fostering a collaborative and innovative culture.
• Work cross-functionally with regional teams, IT, and product development groups to meet business goals.
• Provide training and development opportunities to regional managers and staff.
• Gather regional customer feedback and implement solutions to enhance satisfaction and loyalty.
• Stay informed about regional travel trends, adapting offerings to meet customer expectations.

Job Requirements

• Degree Holder in Business Administration, Tourism Management, or relevant.
• Minimum 7 years of Senior Management roles within the travel industry with regional responsibilities. 
• Excellent communication skills with cross-cultural competence.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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