CSCM Quality Lead Singapore

Quality, that’s me!
As CSCM Quality Lead (Singapore), you will be responsible for driving quality performance within Customer Supply Chain Management (CSCM) operations across Southeast Asia.

In this role, you ensure compliance with ASML quality standards, support operational excellence, and act as the regional quality focal point. You will work closely with internal stakeholders and external logistics partners (3PLs) to ensure that parts, tools, and warehouse operations meet the highest quality and regulatory standards.

This position has a strong hands-on operational focus, combining day‑to‑day quality execution with structured improvement initiatives, governance, and stakeholder alignment. The role is primarily office‑based in Singapore.
 

Role and Responsibilities

• Own CSCM quality operations in Singapore, including warehouse inspections, disturbance handling, and quality ticket management, in close collaboration with external logistics partners (3PLs)
• Manage quality escalations related to parts and tools, such as DOA (dead on arrival), RQ/CR (clean room), FSD (field service defects) returns, and scrap
• Own and maintain the Quality FO Dashboard, monitoring KPIs including shelf life, stock purge, tool usability, certification, calibration, and returns
• Drive proactive stock checks and early identification of quality risks
• Manage tool inspections, calibration, certification, repairs, and aftercare
• Plan, prepare, execute, and follow up on TUV (Technical inspection) and Ministry of Manpower (MOM) certifications, including required system transactions
• Lead and support quality-related projects and participate in local and global review meetings
• Act as the CSCM quality focal point during audits and governance reviews and become the subject matter expert.
• Align closely with CSCM Operations, Customer Service, central teams, and 3PL partners to ensure quality compliance and continuous improvement

Education and Experience

• Bachelor’s degree in Supply Chain, Engineering, Quality Management, Operations, or a related field
• 5–8 years of relevant experience in quality, supply chain, logistics, or manufacturing environments
• Experience with quality operations, audits, certifications, and regulatory compliance
• Strong experience with operational KPIs, dashboards, and ticketing systems
• Experience working with warehouses, field operations, and external logistics providers (3PLs)
• Familiarity with ERP systems (e.g. SAP) and reporting tools (e.g. Power BI) is an advantage

Personal Skills

• Strong ownership mindset with a pragmatic, hands-on approach
• Structured, analytical, and detail-oriented
• Confident communicator with the ability to align and influence stakeholders
• Proactive, resilient, and comfortable working in a fast‑paced operational environment
• Strong collaboration skills across functions, cultures, and external partners

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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