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Customer Applications Specialist

icon building Company : Merck Kgaa
icon briefcase Job Type : Full Time

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Job Description - Customer Applications Specialist


 


Work Your Magic with us!  


 


Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.


 


Everything we do in Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.


 


We're seeking a skilled and motivated CMP Slurry Application Specialist to support the development, qualification, and integration of CMP slurry in advanced semiconductor manufacturing processes.  This role involves close collaboration with customer, R&D and manufacturing team to ensure the performance and reliability of slurry solutions across various nodes and applications (e.g., Cu, barrier, oxide, tungsten).


 


Your Role:



  1. Act as primary technical interface between customers and internal teams for slurry-related inquiries and projects

  2. Support the evaluation, qualification, and troubleshooting of CMP slurry products at customer site.

  3. Conduct on-site process optimization, DOE, and data analysis to improve performance metrics such as removal rate, defectivity, selectivity and cost-of-ownership etc.

  4. Provide detailed technical feedback to R&D for product improvement and new product defelopment.

  5. Develop application documentation, technical reports, and presentations for internal and external stakeholders.

  6. Support failure analysis, root cause investigations, and technical issue resolution.

  7. Monitor industry trends and customer roadmaps to support slurry development aligned with market needs.  


Who You Are:



  1. Bachelor's or Master's degree in Chemical Engineering, Materials Science, Chemistry, or related discipline.

  2. 5-10+ years of experience in CMP process or slurry development/application in semiconductor

  3. Familiarty with various CMP consumables (slurry, pad, conditioner) and integration challenges.

  4. Strong analytical and problem-solving skills; hands-on experience with metrology tools (e.g., SEM, AFM, defect inspection, profilometry) is a plus.

  5. Excellent communication and interpersonal skills for effective customer interaction. 


 


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!


 


Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!


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