Customer Care Executive - Exciting Challenge

Responsibilities:

• Process incoming sales orders, quotations, and related sales documentation.
• Coordinate and assist with the sales team to ensure timely sales order fulfillment and share other related information.
• Address any inquiries or issues related to sales orders promptly and clarification of customer specifications. 
• Assist in managing purchase orders and coordinate with regional office to ensure timely delivery of goods and services.
• Coordinate with other departments related to complete and delivery of sales orders. 
• Handle customer emails and maintain customer information in the local systems.
• Performing other ad hoc tasks 

Requirements:

• Min Diploma or equivalent 
• Possess good customer service knowledge
• At least 3 years relevant working experience in similar capacity.
• Knowledge of sales system – CRM is a must
• Proficient in ERP system – SAGE is a plus 
• Proficient in MS Office Applications
• Good oral and written communication skills in English
• Must be meticulous, careful and detailed
• Positive working attitude and willing to learn
• Only Singaporeans may apply due to quota limitations