Customer Development Manager

No Relocation Assistance Offered

# 97189 -  Singapore

About Us :

We are Colgate - a caring, innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are a leading global consumer products company with a portfolio in Oral Care, Personal Care, Home Care and Pet Nutrition. We serve consumers in more than 200 countries and territories around the world and are proud that Colgate-Palmolive is in more homes than any other.

Our strong culture of collaboration, diversity, sustainability and inclusion is rooted in our core values of Caring, Global Teamwork and Continuous Improvement. Employees are rewarded by rich development and career experiences and progression.

We pride ourselves on our work life balance, our focus on delivering high ethical standards and our dedication to developing our employees. With many local benefits such as Summer Hours, Live Better activities, Product Parcels and Health Checks.

This rare opportunity to join a global market leader that is highly regarded for employee development opportunities.

Department’s Top 3 Objectives:

• Achieve sustainable growth in sales, profitability, market share and product distribution


• Strengthen organizational capability & competency;


• Improve organizational effectiveness & efficiency.

Core Responsibilities:

• Account Management - Categories: Laundry & Home Care and Personal Care


• In-store execution excellence - Implement RE specific 5P and identify gap plan working in partnership with Retail Marketing team


• New channel management – Fairprice Online - Develop format strategy and on-line specific customer activity to drive incremental sales


• Retail category development - Work with Retail Marketing to develop RE specific planogram/assortment and merchandising solutions

Day-To-Day Responsibilities:

• HQ engagement with buying team on Promotional planning, Business review and initiative activation, etc


• Analyze customer sales trends, identify issues/commercial gaps and develop tailored customer plan


• Resolve day to day operational issues (e.g. aging stocks, OOS, etc)


• Identify distribution opportunities and develop assortment optimization plan


• Evaluate return on investment with Finance and Retail marketing to refine customer tactics


• New item listing / Store operations training


• Identify in-store execution process improvement areas with merchandiser team (communication process, POP deployment etc)


• Improving in-store fundamentals: OOS, share of shelf, MSL compliance, etc


• Optimize display investments and POP usage plan (work with ISM to identify non performing displays & redeploy to new stores


• Work with CS&L to review customer order profile to identify opportunities and improve service level


• Demand forecast planning and robust develop customer plan to drive sales growth

Education Required: Bachelor's degree in any field

Experience Required: Minimum 3 years of relevant working experience in Consumer Goods Industry

Skills Required: Possess strong analytical attitude, presentation skills and strong negotiation capabilities

Equal Opportunity Employer :

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact [email protected] with the subject "Accommodation Request" should you require accommodation.