Customer Sales Executive

Join an esteemed international insurance group known for providing trusted solutions worldwide within Auto & General Insurance industry.

Key Responsibilities:

• Handle customer enquiries, sales, post-sale customer service, and ongoing customer relationship management.
• Deliver exceptional customer service to maximize sales, customer satisfaction, and retention.
• Consistently meet and exceed daily and monthly KPIs.
• Act as the primary contact for all customer interactions, offering outstanding service and sales support via phone, email, and live chat.
• Manage incoming calls for pre-sales enquiries, sales, and post-sale customer service.
• Conduct outbound follow-up calls to enhance customer relationships and promote products and services through cross-selling and upselling.

Job Requirements:

• Diploma holder or GCE 'O' level; relevant customer service experience is advantageous.
• General Insurance certification is a plus.
• Preferably with experience in call centre.
• A customer-oriented team player with strong multitasking abilities.

Apply now and explore your chance within Auto & General Insurance industry.

(EA: 94C3609/ R23114633)