Customer Service Admin

Our esteemed client, an established MNC, is searching for a Customer Service Admin:

Job Responsibilities

• Set up new customer accounts in the CRM system, ensuring compliance with company policies and regulations.
• Act as a liaison between sales and production teams, managing incoming customer orders and maintaining clear communication on receipting and forecasting.
• Maintain accurate records and data entry for customer transactions using the ERP system.
• Generate customer invoices, prepare financial statements, and manage payment processing.
• Facilitate communication regarding pricing structures and product transfers between customers and internal teams.
• Address and manage customer inquiries, complaints, and service issues to ensure high customer satisfaction.

Job Requirements:

• Diploma in Business Administration or a related field preferred.
• Minimum of 2 years of relevant work experience, including customer service.
• Customer-focused mindset with the ability to handle service-related tasks effectively.

Additional Information:

• Salary: Up to SGD 3,400 +AWS + Quarterly Incentive + Joining Bonus
• Working Location: Tuas Crescent
• Working Hours: Monday to Friday, 8am to 5pm
• Company transport/Transport Allowance provided

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Benefits:

• Company Transport
• Transport Allowance $120 if candidate possess own transport
• New hires joining bonus payment terms (Total $2500):
  
  • 1^st year payment : $750/-
    
  • 2^nd year payment : $1,750/-