Customer Service Admin (Logistics industry) - Leading Industry Pay

Responsibilities:

• Manage monthly principal service billings
• Handle all incoming phone calls, emails, and faxes promptly and professionally.
• Plan and coordinate daily deliveries and collections.
• Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.
• Follow-up and respond promptly on customer backorders, contracts, enquires and requests.
• Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.
• Ensure conformance to required Standard Operating Procedures.
• Manage daily invoice scanning
• Follow up with key customers on outstanding invoice payment.
• Provide Administrative support, as and when required.
• Act as backup for other team members, as and when required.

Requirements:

• Minimum ‘O’ Levels and above
• Previous customer service experience will be advantageous
• Competent in Microsoft Office (especially MS-Excel) applications

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now”.

EA Personnel Name: Isaac Sing Wen Qiang
EA Personnel No: R22104221
Elitez Pte Ltd | EA License No: 16C8004

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