Customer Service and Administrative Executive – Hearing Care Clinic

My client is a centrally located hearing care clinic who has served local and overseas clientele for more than 25 years. Their mission is to provide quality hearing care and is recognised as a leader in the provision of revolutionary hearing care solutions. Their goal is to continuously exceed the industry standards to benefit all who require assistance in their hearing. If you possess the relevant skills set and similar service values as we do, we welcome you to come onboard and be a part of the team. 

Key Responsibilities: 

- Attend to enquiries from clients and arrange appointments over counter and calls.

- Follow up with clients on their enquiries and product satisfaction levels. 

- Ensure prompt and proper documentations in CRM systems and appointment books. 

- Responsible for individual call targets.

- Basic administrative and filing duties; or simple ad-hoc duties assigned by supervisor or the management. 

Job Requirements: 

- Minimum 1 year of experience in sales calls and closing. 

- Good communication skills

- Proficiency in both spoken and written English and spoken Mandarin 

- Team player who is self-motivated and with a passion for sales. 

- Positive mindset and persistent work attitude. 

- Proficiency in using Microsoft Office applications. 

- Working Hours: Monday 2.00-6.00pm, Tuesday-Saturday 9.00am to 6:00pm 

- Availability to start immediately is preferred.

What we offer:

- Competitive salary with performance-based incentives

- Professional development opportunities 

- Positive work environment

- The chance to work with a diverse and talented team.

Application Process:

If you are passionate to join hearing care and have the experience and skills we are looking for, we would love to hear from you. Please send your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to [email protected].