We are seeking an influential Customer Service (Call Center) 6 months contract to join our productive team at Manpower Staffing Services (S) Pte Ltd - Head Office in Changi, East Region.
Growing your career as a Contract/Temp Customer Service (Call Center) 6 months contract is an awesome opportunity to develop important skills.
If you are strong in leadership, cooperation and have the right initiative for the job, then apply for the position of Customer Service (Call Center) 6 months contract at Manpower Staffing Services (S) Pte Ltd - Head Office today!
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers
- Responding promptly to customer inquiries on general and transactional enquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer requests.
- Customer outreach to encourage the use of digital services.
- Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
- Collaborate with stakeholders to resolve all customer queries and requests.
- Able to multi-task while communicating with customers and toggle between system
- To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery.
- To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues.
- Operating Hours are from 8:30am - 8:30pm(8.5hours), on 5-day work week with rotating shifts, Mondays to Sundays and public holidays.
- Shift hours mentioned below
(1) 8.30am-6pm
(2) 8.45am-6.15pm
(3) 10am-7.30pm
(4) 11am-830pm
Requirements
- Min GCE O levels or higher
- Possess high-quality customer service skills and a professional communication style
- Candidates with no experience are open to apply
Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email
Benefits of working as a Customer Service (Call Center) 6 months contract in Changi, East Region:
● Opportunity to Make a Difference
● Company offers career progression opportunities
● Attractive packageCompetitive Pay