We are in search of a resourceful Customer Service ( Confinement Central ) to join our passionate team at Joyre TCMedi Spa in Braddell, Central Region.
Growing your career as a Full time Customer Service ( Confinement Central ) is an awesome opportunity to develop productive skills.
If you are strong in innovation, teamwork and have the right experience for the job, then apply for the position of Customer Service ( Confinement Central ) at Joyre TCMedi Spa today!
Benefits
- Hybrid model
- Flexi working hours
- Employee discounts on our ancillary services
Job scope and responsibilities
- Act as liaison between customers and nannies to ensure a smooth deployment
- Follow up with customers on their experience with our nannies
- Managing schedule of different customers and nannies
- Answering customer queries on our products and services
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Administrative tasks related to customer’s job requirements
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
Requirements
- Mandarin speaking is a must as our nannies are mostly mandarin speaking
- Diplomas, general education degree or equivalent
- 2 years of working experience in Customer Service-related roles
- Ability to stay calm when customers are stressed or upset
Benefits of working as a Customer Service ( Confinement Central ) in Braddell, Central Region:
● Opportunity to Make a Difference
● Rapid Progression
● Leading Industry Pay