Customer Service Coordinator (Logistics/ Import Export/ Land Transport) - Rewarding Work

Responsibilities:
 

• Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.
• Updating and entering in all information in the SAP.
• To ensure all customers’ queries are communicated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues
• Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.
• Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.
• Communicating with inter-departments, customers, warehouses, carriers, transporters, and 3rd party vendors.
• Ensure daily, weekly, and monthly reports are up-to-date and provided to the Department Head on a timely basis.
• May require to prepare quotation when assigned. 
• To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned.
   

Requirements:
 

• GCE ‘O’ Level with minimum 2 years relevant experience
• Demonstrated logistics, warehousing and customer service experience
• Excellent written and oral communication skills
• Strong problem-solving ability
• On-job training will be provided

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now”.

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EA Personnel Name: Isaac Sing Wen Qiang
EA Personnel No: R22104221
Elitez Pte Ltd | EA License No: 16C8004