Customer Service Executive (Call Center / Healthcare) - Exciting Challenge

• 5 days work week
• Shift job (1st shift: 6am - 3.30pm, 2nd shift: 11am - 8.30pm)
• Basic + Flexi Allowance + AWS + VB
• Location: Expo MRT (walking distance from MRT station)
• UK MNC company

Our client is a UK MNC company who providing healthcare and security service to various industry

Responsibilities:

• Handle cases according to the "Assist First, Verify Later" principle.
• Efficiently manage cases following company rules to save time and money.
• Act as the primary contact for members, users, clients, and colleagues.
• Handle a set number of cases during shifts and ensure smooth handovers.
• Arrange logistics promptly to meet client needs. 
• Follow company protocols to escalate cases. 
• Arrange medical and security services for clients using both internal and external resources. 
• Promote the company to other organizations. 
• Perform other duties as assigned by the manager.

Requirements:

• Diploma or equivalent
• Min 1-2 years working experience
• Experience in call centers, assistance companies and/or hospitality industry an advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Jason Bong Wee Kiat
EA Personnel Reg. No.: R23116067