We are looking for a proactive Customer Service Executive to join our stellar team at Skylink Group Holdings Pte. Ltd. in Bukit Batok, West Region.
Growing your career as a Full time Customer Service Executive is an awesome opportunity to develop competitive skills.
If you are strong in people management, negotiation and have the right experience for the job, then apply for the position of Customer Service Executive at Skylink Group Holdings Pte. Ltd. today!
Join Our Growing Team!
The SKYLINK Group is a premier all-in-one mobility solution provider for retail, vehicle leasing, insurance, credit finance, workshop servicing, and engineering works for all commercial and passenger vehicles. Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, marine, construction, sanitation, and government services. With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.
Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.
The Job
- Monitor contract renewal status for all existing corporate accounts
- Engage in customer service recovery for lapsed account
- Disseminate new promotions/services/products to manage customers
- Assist with required supporting documentation for leasing and sales agreements
- Liaise with other departments to complete vehicle handover and payment procedures.
- Assist Sales Manager (Key Accounts) on outstanding payment matters/contract renewal requirements.
- Preparing aging reports (accounts) on outstanding payments
- Track and update customer/sales team on leased vehicle movement and status during repairs, inspections, or breakdowns.
Requirement
- Diploma / Degree
- Proficient in Microsoft Office and Google App
- Minimum 2 years in Customer Service / Sales Role / Account Management
- Proficient in English and Mandarin
- Good analytical and problem-solving mindset
- Pleasant voice, good phonetic skills
- Singaporeans / Singapore Permanent Residents (SPR)
Benefits of working as a Customer Service Executive in Bukit Batok, West Region:
● Excellent Benefits Package
● Advancement opportunities
● Leading Industry Pay