Customer Service Executive - Positive Work Culture

• $3800 higher
• 2 years of relevant work experience.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)  
• Experience in managing junior staff members.
• Candidate need to be comfortable liaising with Suppliers

Our Client, leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts.is inviting qualified candidates to fill the position as Customer Service Executive .

RESPONSIBILITIES:

Customer Service 

• Prepare quotations and process purchase orders from customers 

• Handle and assist customers on their sales enquiries via emails and phone calls 

• Process claims arising from shipment delays, defective items, wrong pricing, etc. 

• Rectify part number errors, request lead time changes to suppliers 

• Liaise with stakeholders on customers’ orders Purchase Operating Control 

• Prepare Purchase Orders (PO) to suppliers. 

• Stock allocation • Liaise with internal Customer Service Team and Business Development Team on stock availability. 

• Check lead-time, expedite deliveries by suppliers and update system in a timely manner. 

• Liaising and follow up delay with stakeholders 

• Liaise with various parties on cancellation, lead time and expedite request. Others 

• Assisting the supervisor with daily operation / activities. 

• Provides guidance to junior team members.

REQUIREMENTS:

• Diploma holders and above 

• Minimum 2 years relevant working experience 

• Experience in managing junior staff members 

• Possess a service-oriented mindset and self-motivated attitude 

• Team player, has initiativeness and able to work with minimum supervision 

• Meticulous and organized 

• Able to multi-task and work in a high volume and fast-pace environment: 

• Proficient in MS Office

OTHER INFORMATION:

• Location                               : North Bridge Rd (Nearest MRT Bugis)
• Working Days/Hours           : Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)  
• Salary: S$3800 higher (salary will commensurate according to experience & qualifications)
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY:
Interested candidate, please submit your updated resume in MS WORD Format to:

or call your Friendly Consultant, Deidrie Chiam Rui-Xuan (Reg. No: R23116361), at 83111320 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only shortlisted candidate will be notified. All applications will be treated with the strictest confidence.