We are desiring to recruit a remarkable Customer Service Executive to join our experienced team at BGC Group Pte Ltd in Ang Mo Kio, North-East Region.
Growing your career as a Contract/Temp Customer Service Executive is an exceptional opportunity to develop exceptional skills.
If you are strong in teamwork, strategic planning and have the right experience for the job, then apply for the position of Customer Service Executive at BGC Group Pte Ltd today!
Highlights:
- Contract Duration: 12 months
- Salary range: $2500 - $3100 (based on experience)
- Working location: Ang Mo Kio
- Working hours: Monday – Friday, 8:30am – 6pm
Requirements:
- Diploma holder
- Minimally 1 years of experience in Customer Service duties
- Able to handle difficult calls and emails in a professional manner.
Description:
- Attend to enquiries from customers regarding billing matters, general enquiries, product/services-related enquiries. Handle any complaints/feedbacks received.
- Documentation of all actions via internal system.
- Ensure that SOP and Work Instructions are carried out.
- Monitor and ensure daily Service Level Agreement (SLA) for ticket resolutions are met.
- Ensure customer satisfaction is met.
- Other duties assigned.
Interested applicants, please apply via the job portal or forward your CV to [email protected].
We regret to share that only shortlisted candidates will be contacted.
Giovanna Widjaja
Outsourcing Team
Reg No: R22108890
BGC Group Pte Ltd
EA Licence number: 05C3053
Benefits of working as a Customer Service Executive in Ang Mo Kio, North-East Region:
● Company offers great benefits
● Professional Development Opportunities
● Leading Industry Pay
No CV Required
How to get there?
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