Customer Service Executive (Supervisor) / Up $3600 Bonus / Toa Payoh - Start Immediately

Company : PERSOLKELLY Singapore(Formerly Kelly Services Singapore )

Job Type : Full Time

Number of Applicants

:

000+

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Job Description - Customer Service Executive (Supervisor) / Up $3600 Bonus / Toa Payoh - Start Immediately

We are in need of an analytical Customer Service Executive (Supervisor) / Up $3600 + Bonus / Toa Payoh to join our diverse team at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) in Toa Payoh, Central Region.
Growing your career as a Full time Customer Service Executive (Supervisor) / Up $3600 + Bonus / Toa Payoh is an amazing opportunity to develop competitive skills.
If you are strong in analysis, research and have the right enthusiasm for the job, then apply for the position of Customer Service Executive (Supervisor) / Up $3600 + Bonus / Toa Payoh at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) today!

Leading Utilities Group company

Duration: 12 months extendable/convertible

Working Location: Toa Payoh

Working hours: 08.00am – 5.00pm, 08.30am – 5.30pm or 09.00am – 6.00pm (Monday to Friday, 8 hours work per day) and Alternate Saturday 08.00am – 1.00pm (4 hours work)

Up to 3 months bonus per year

Job Responsibilities

Carry out supervisory duties to plan, assign and direct work to ensure daily operation efficiency, ensuring that regulatory and internal KPIs are met
Supervise team of frontline agents; Monitor, coach and guide staff in meeting individual KPIs
Identify and provide solutions to both customers’ and team needs
Handle escalations and complaints
Any other ad-hoc duties as assigned

Job Requirements

Degree from a recognized institute
At least 2 years of customer service management experience in customer facing role preferred
Strong organisational, analytical and effective problem solving skills
Strong communication skills, both written and verbal
Proven people management skills; able to build relationship with colleagues at all levels
Self-starter. Possess professional, positive, can-do attitude. Manage pressure effectively

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/5810

Contact Number: 9154 2691

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R21103145 (Ng Shao Ze)