Customer Service Expert [Coordinator / Up to $3800] - Collaborative Environment

• 5.25 Days (2 Sat per month) 
• 9am - 6pm / Sat (9am - 3pm) 
• Up to $3800 + AWS + Bonus + Incentive to work on Sat ($300)
• City Hall 

Job Description: 

Customer Service

• Prepare quotations and process purchase orders from customers
• Handle and assist customers on their sales enquiries via emails and phone calls
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders

Purchase Operating Control

• Prepare Purchase Orders (PO) to suppliers.
• Stock allocation
• Liaise with internal Customer Service Team and Business Development Team on stock availability.
• Check lead-time, expedite deliveries by suppliers and update system in a timely manner.
• Liaising and follow up delay with stakeholders
• Liaise with various parties on cancellation, lead time and expedite request.

Others

• Assisting the supervisor with daily operation / activities.
• Provides guidance to junior team members.

Requirements: 

• Diploma holders and above
• Minimum 2 years relevant working experience
• Experience in managing junior staff members

Interested applicants can send your resume to 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan
Reg No: R22111564 | EA No: 21C0845
Recruit Now Singapore Pte Ltd