We are in search of an influential Customer Service Officer (1 Year Contract) to join our multidisciplinary team at DCS Card Centre Pte. Ltd. in Bugis, Central Region.
Growing your career as a Contract/Temp Customer Service Officer (1 Year Contract) is a remarkable opportunity to develop competitive skills.
If you are strong in innovation, critical thinking and have the right aptitude for the job, then apply for the position of Customer Service Officer (1 Year Contract) at DCS Card Centre Pte. Ltd. today!
Job Description
- Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner
- Explore and introduce different type of services and products that are available to our customers
- Analyzing customer intention in order to assist customers to your best abilities possible
- Performing general administrative and clerical duties
- Maintaining and updating customer’s records
Job Requirements
- Minimum GCE ‘N’ levels
- At least 1 year experience in Call Centre, banking or customer service environment
- Good command of spoken and written English (Mandarin speaking would be a plus point to communicate with our Chinese speaking customers)
- Positive attitude, independent, able to multi-task and is a team player
- Pleasant voice, attentive listening and good communication skills
- Proficient in computer skills such as Microsoft Office applications
Additional Information
- This position is a 1-year contract - potential contract renewal subjected to performance
Benefits of working as a Customer Service Officer (1 Year Contract) in Bugis, Central Region:
● Company offers great benefits
● Rapid Progression
● Attractive packageCompetitive Pay
No CV Required
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