Customer Service Officer

Roles & Responsibilities

Job Description

• Handle customer appointments booking, incoming call & register customers
• Handle check out transactions on the computer system
• Provide excellent customer service and treatment recommendation to customers
• Relationship building with existing and new customers to maximize sale opportunities
• Handle customer problem and feedback
• Deliver professional consultation and evaluation of customers’ needs
• Follow up consultation with customers with regards to their treatments and products purchased

Job Requirement

• Pleasant personality and have great patience
• Able to handle counter system
• Good in communication
• Relevant work experience preferred
• Must be able to work on weekends and public holidays