We are desiring to recruit a driven Customer Service Officer (Call Centre) | up to $2800 + AWS + VB | Tanjong Pagar to join our multidisciplinary team at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) in Downtown Tanjong Pagar, Central Region.
Growing your career as a Full time Customer Service Officer (Call Centre) | up to $2800 + AWS + VB | Tanjong Pagar is an incredible opportunity to develop vital skills.
If you are strong in persuasion, planning and have the right initiative for the job, then apply for the position of Customer Service Officer (Call Centre) | up to $2800 + AWS + VB | Tanjong Pagar at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) today!
Working Days/Hours (depend on assignment):
5-day work week shift work, required to work on weekends
8.00am – 5.30pm / 8.30am – 6.00pm, off on PH
Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives
Responsibilities:
- Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
- Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
- Point to point enquiries from customer
- Perform out bound calls to customers who leave callback
- Ensure proper recording of conversation with customer in the call centre system
- Meet/exceed all individual and team key performance indicators (KPI) set by the management
- Maintain a positive and helpful approach in interactions with all customers
- Able to work during weekend and perform OT when necessary
- Other ad hoc duties as assigned by Team Leaders or Supervisors
Requirements:
- Have previous experience in Call Centre is highly preferred or Customer Service experience
- Mandarin speaking to handle Chinese speaking customers
- A team player with good interpersonal and communications skills
- Self-motivated and able to work independently with minimal supervision
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)
Benefits of working as a Customer Service Officer (Call Centre) | up to $2800 + AWS + VB | Tanjong Pagar in Downtown Tanjong Pagar, Central Region:
● Unlimited Growth Potential
● Advancement opportunities
● Attractive packageCompetitive Pay
No CV Required
How to get there?
Your email job alert is now active!