We are hiring an energetic Customer service officer to join our exceptional team at Performance Micro International Pte Ltd in East Region.
Growing your career as a Full time Customer service officer is a fantastic opportunity to develop essential skills.
If you are strong in attention to detail, persuasion and have the right experience for the job, then apply for the position of Customer service officer at Performance Micro International Pte Ltd today!
Job Description
- Provide excellent customer service, liaise with clients through e-mail and phone.
- Using SAP system to key in Sales Order, purchasing order, invoicing
- Follow up and to monitor delivery of outstanding customers’ orders and provide customer support for shipments
- Responsible for daily order processing, purchasing, invoicing
- Prepare Shipping documentation (Import/ LC/ documentation/ Bill of Lading/ AWB)
- To co-ordinate with factory team for production progress and export/import shipment preparation
- Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis
- Training will be provided
Requirements
- Minimum GCE N or O level / Diploma in any discipline
- Responsible, positive attitude, be able to work independently and as a team player
- Basic computer literacy and good knowledge in Microsoft office.
- Proficiency in Microsoft Excel and Word etc.
- Min 1 year experience in customer service or logistic/supply chain/shipping industry would be an advantage.
- Entry level candidates without experience will be considered to apply as training will be provided.
- To handle queries and concerns from English and Mandarin speaking counterparts in regards with the documents related matter and to liaise with peer base in Taiwan and China
Benefits of working as a Customer service officer in East Region:
● Unlimited Growth Potential
● Continuous Learning Opportunities
● Advantageous package