We are on the lookout for a resourceful Customer Service Officer [Office Hours | Call Centre | 6 mths Contract] to join our dynamic team at TDCX Singapore in East Region.
Growing your career as a Contract/Temp Customer Service Officer [Office Hours | Call Centre | 6 mths Contract] is an incredible opportunity to develop excellent skills.
If you are strong in creativity, problem-solving and have the right mindset for the job, then apply for the position of Customer Service Officer [Office Hours | Call Centre | 6 mths Contract] at TDCX Singapore today!
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
You’ll help us deliver excellent service to our partner brands by performing these tasks:
- Handling inbound & outbound phone calls & Emails (Point of contact for customers)
- Handling inquiries of current and prospective members in respect to Government related services.
- Managing feedback/ complaints and liaise with backend support to resolve members’ issues.
Who are we looking for:
- Strong Communicative and time management skills.
- Exposure to strong customer-orientated environment is an added advantage.
- Possess strong analytical skills to identify cause of problems & recommend solutions.
- Comfortable working with computers and multiple systems.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Additional Information:
- Duration: May 2024 to November 2024 (Min 5 months commitment) - Subjected to extension and conversion
- Eligible to benefits such as AL and Medical after three (3) months of service
- Mondays to Fridays; 830 am to 6 pm
- Paid training provided.
- 100% onsite - East of Singapore
Benefits of working as a Customer Service Officer [Office Hours | Call Centre | 6 mths Contract] in East Region:
● Unlimited Growth Potential
● Professional Development Opportunities
● Attractive packageCompetitive Pay
No CV Required
How to get there?
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