We are eager to add a remarkable Customer Service Officer, SG BU (1 year contract) to join our passionate team at Singapore Post Limited in Paya Lebar, East Region.
Growing your career as a Contract/Temp Customer Service Officer, SG BU (1 year contract) is a terrific opportunity to develop essential skills.
If you are strong in communication, presentation and have the right vision for the job, then apply for the position of Customer Service Officer, SG BU (1 year contract) at Singapore Post Limited today!
- Attend to phone-in enquiries and/or emails correspondence and provide personalized services to customers in a timely, efficient and professional manner.
- Accurate case logging into the Customer Relationship Management system.
- Follow-up on all outstanding/existing cases.
- Liaise with Business Unit Stakeholders and Overseas Partners to rectify service-related issues with effective solutions to achieve maximum customer satisfaction.
- Reports to the Customer Service Supervisor/Team Leader.
- Any other ad-hoc duties as assigned by your Customer Service Supervisor/Team Leader.
Requirement:
- 1 year Customer Service experience in call center (Inbound calls)/ Customer Service related industry is preferred
- Active listener and possesses problem-solving skills
- Fast learner, good team player in a fast-paced environment
Benefits of working as a Customer Service Officer, SG BU (1 year contract) in Paya Lebar, East Region:
● Career Growth Potential
● Company offers career progression opportunities
● Advantageous package
No CV Required
How to get there?
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