Customer Service Officer (Utilities Industry / $3800 - $4500 / Tengah) - Urgent Hiring

Company : PERSOLKELLY Singapore(Formerly Kelly Services Singapore )

Job Type : Full Time

Number of Applicants

:

000+

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Job Description - Customer Service Officer (Utilities Industry / $3800 - $4500 / Tengah) - Urgent Hiring

We are eager to add a competitive Customer Service Officer (Utilities Industry / $3800 - $4500 / Tengah) to join our amazing team at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) in Tengah, West Region.
Growing your career as a Full time Customer Service Officer (Utilities Industry / $3800 - $4500 / Tengah) is an unparalleled opportunity to develop critical skills.
If you are strong in problem-solving, planning and have the right determination for the job, then apply for the position of Customer Service Officer (Utilities Industry / $3800 - $4500 / Tengah) at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) today!

Leading Utilities Group company

Duration: 12 months extendable/convertible

Working Location: Near to Tengah Community Centre (Bukit Batok)

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Responsibilities

Provide high quality of customer service and professionalism in managing consumers feedback and enquires
Actively collaborate with stakeholders to investigate complex cases and feedback on the Centralised Cooling System (CCS)
Communicate effectively with consumers to ensure satisfactory solutions and updates are given timely
Take ownership of cases by following through effectively and actively close each case
Provide regular records and updates of cases in systems and reports
Any other ad-hoc duties as assigned

Job Requirements

At least 4-5 years of experience in customer service
Excellent verbal and written communication skills
Problem solving skills to creatively resolve feedback and issues
Interpersonal skills to relate cordially with different classes of people
Ability to handle stress, adaptable and independent to work in a dynamic environment with minimal supervision
Willing to standby to work on weekends where required

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/5435

Contact Number: 9154 2691

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R21103145 (Ng Shao Ze)