Customer Service Specialist (Manufacturing, SAP SD)

Adecco is partnering with a MNC Industrial Battery Manufacturing. We are looking for a Customer Service Specialist (Order Fulfillment) to join their business!

The Opportunity

Adecco is partnering with a MNC Industrial Battery Manufacturing. We are looking for a Customer Service Specialist (Order Fulfillment) to join their business! Reporting to the Customer Service Manager, we are looking for someone with experience in SAP SD (Sales and Distribution Module) knowledge who has experience in doing order processing for manufacturing industry with Shipping knowledge.

• Permanent, Full-time opportunity
• Location: West region, Tuas
• Working hours: Monday - Friday, 8.30am to 5.30pm
• Salary Package: Basic + VB

The Job

• Promptly responding to customer queries via e-mail, live chat, video, phone
• Processing clients' orders with SAP ERP software
• Based on customers' order and arrange for shipments, deliveries, import/export requests documentations (i.e. preliminary packing list, delivery note, POD, safety data sheet, bill of lading)
• Creation of Certificate of Origin and export documents
• Managing LC negotiation with customers/bank
• Creating Purchase Requisition for non-standard materials and installation with direct contact with installers
• Collection of documents for Export control procedure with relevant registration/record
• Creation of Certificate of Origin and export documents
• Collection of documents for regulations with relevant registration/record

The Talent

• Experience in using SAP (Sales and Distribution)
• Prior experience from the Manufacturing industry
• Minimum 1 years of relevant experience (Sales Order / Order Processing / Warehouse Operation)

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!

Hazel Wong
Direct Line: 6697 7962
EA License No: 91C2918
Personnel Registration Number: R24121511