Customer Service Specialist (Sales Support, Up to $3,800 AWS) - Continuous Learning Opportunities

Full Time Position 

Up to $3,800 + AWS

North Bridge Road

Mon-Fri Office Hours + 1 to 2 Saturdays per month (will be compensated with duty allowance)

Duties:

Customer Service
• Prepare quotations and process purchase orders from customers
• Handle and assist customers on their sales enquiries via emails and phone calls
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders
Purchase Operating Control
• Prepare Purchase Orders (PO) to suppliers.
• Stock allocation
• Liaise with internal Customer Service Team and Business Development Team on stock availability.
• Check lead-time, expedite deliveries by suppliers and update system in a timely manner.
• Liaising and follow up delay with stakeholders
• Liaise with various parties on cancellation, lead time and expedite request.
Others
• Assisting the supervisor with daily operation / activities.
• Provides guidance to junior team members.

Requirements:

• Min Diploma in Education
• Minimum 2 years relevant working experience
• Experience in managing junior staff members
• Comfortable to work on 1-2 Saturdays in a month

• Singaporeans only

Interested Applicants please click “Apply Now”

We regret that only shortlisted candidates will be notified. Thank you!

Chow Zi Qing R2199258
RecruitFirst Pte Ltd EA. 13C6342