CUSTOMER SERVICES EXECUTIVE - Urgent

Company : IAS Global Logistics

Job Type : Full Time

Number of Applicants

:

000+

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Job Description - CUSTOMER SERVICES EXECUTIVE - Urgent

We are desiring to recruit an experienced CUSTOMER SERVICES EXECUTIVE to join our growing team at IAS Global Logistics Pte Ltd in Jurong East, West Region.
Growing your career as a Full time CUSTOMER SERVICES EXECUTIVE is an awesome opportunity to develop relevant skills.
If you are strong in critical thinking, time management and have the right passion for the job, then apply for the position of CUSTOMER SERVICES EXECUTIVE at IAS Global Logistics Pte Ltd today!

Job descriptions

- Provide assistance to sales teams and act as a liaison between sales representatives, internal departments and overseas partners.

- Submitting quotes, tracking orders, solving customer issues and providing information about products.

- Monitor, Review pending Inbound, Outbound, Cross Trade shipment orders and specific customer requests to ensure excellent customer service and customer experience

- Provide troubleshooting assistance for customer orders, account statuses and relevant problems

- Develop account relationships and provide service support for customers

- Other administrative and ad hoc duties

Requirements:

- Min. 2 – 3 years of relevant Customer Service/Sales Support experience in International Air & Seafreight forwarding/logistic industry.

- Proven work experience as a Customer Service/Sales support specialist

- Discipline, Sales oriented, Success driven and able to work under pressure

- Good customer service skills with excellent customer service competency

- Good interpersonal communication skills in Mandarin and English

- Analytical and multitasking skills with In-depth understanding of sales principles and customer service practices

- Meticulous, Independent, Focus with a positive attitude and team player

- Candidates able to commence work immediately would be an advantage

Benefits of working as a CUSTOMER SERVICES EXECUTIVE in Jurong East, West Region:

● Unlimited Growth Potential
● Advancement opportunities
● Advantageous package

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