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Customer Success Manager - MSSP

Job Description - Customer Success Manager - MSSP

You will own the enablement, technical uplift, and co-selling motion that gets our MSSP and service-provider partners confidently selling Radware solutions to their end users and make an impact on the market.

What You’ll Do

  • Build, run and own the enablement programs for MSSP, including sales plays and technical positioning.
  • Translate Radware’s capabilities into language a partner’s sales team can sell and a partner’s SOC/engineering team can operate.
  • Develop reusable enablement assets\: playbooks, battlecards, pitch decks, objection handling, and use-case libraries tailored to the local market and MSSP partner.
  • Build and manage joint go-to-market plans with each partner\: target segments, pipeline goals, marketing motions, and QBR cadence.
  • Act as the primary relationship and success point between Radware and its MSSP partners — commercially credible with their leadership, technically credible with their engineers.
  • Feed market and partner insight back into product, marketing, and regional leadership.

What You Bring (Required)

  • 10+ years in the cybersecurity and/or networking industry.
  • Demonstrated track record of driving partners, MSSPs, or service providers to sell to end users
  • Genuine background in networking and cybersecurity, with hands-on familiarity with DDoS protection and application security such as WAF, API protection).
  • Excellent communication and presentation skills, and strong soft skills\: influence without authority, coaching, relationship-building, and cross-cultural fluency.
  • Comfort operating in a fast-moving, target-driven environment with a high degree of autonomy

Nice to Have

  • Direct experience selling or enabling DDoS mitigation and/or AppSec solutions.
  • Existing relationships within the Singapore / ASEAN MSSP and carrier ecosystem.
  • Experience with “as-a-service” / recurring-revenue security models.
  • Familiarity with the competitive landscape (e.g., cloud DDoS and WAF providers).
  • Additional spoken regional language capability (such as Mandarin) can an asset given potential ASEAN reach.

 

 

 

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