Data Centre Product Manager (APAC)

About the role

The purpose of this role is to develop, manage and grow GDS International’s portfolio of Data Centre products and services globally outside of China. You will define and execute the strategy to drive growth and deliver business targets. You will also work closely with the key teams to identify growth drivers and opportunities, and develop products and services to meet customers’ needs.

You must have a good knowledge of the ICT and data centre market and experience in product management. You must possess strong capability to translate customer/market requirements and develop them into products and services. You must have an excellent proven “Strategy-to-Execution” track record, where you continue to develop/innovate the product to drive the growth of the business. This role will be based in Singapore.

Key Responsibilities

• Define product roadmap, market leading features, functions & user experience
• Define compelling product propositions for both retail and wholesale segments
• Support customer bids/RFPs and assessment of commercial risk
• Build business cases to evaluate investment opportunities based on thorough benefit and cost analysis
• Lead launch management of new product launches, and work with internal & external subject matter experts to develop the business requirement documents, the business cases, the marketing collaterals & pricing
• Develop pricing strategy, price & cost structure
• Establish and maintain competitive intelligence
• Translate customer/market requirements into opportunities
• Develop benchmark against competitors’ product offerings, features and pricing to ensure market competitiveness
• Evaluate leading technology trends through close collaboration with suppliers and partners
• Evaluate strategic partnerships with market leaders in the industry
• Advise key strategy teams on organic and inorganic investment opportunities
• Support formulation and execution the strategy of Data Centre portfolio
• Drive revenue growth through pipeline management
• Define sales engagement model and qualification criteria, and manage lead generation
• Manage end-to-end product lifecycle, including activities from pre-sales engagement to post-sales operational and assurance support
• Manage product documentation & user training
• Drive product innovation and enhancement
• Accountable for the P&L of the portfolio
• Co-develop go-to-market strategies with Marketing
• Support channel sales

Qualifications and experience required

• Minimum 8 years of product management experience in IT, Data Centre or Telecommunication
• Experience in managing products, assets/portfolios to drive revenue and profitability growth
• Technical knowledge of data communications and other technologies relevant to data centres
• Strong knowledge of data centre industry including competitors, research analyst, brokers, investors, supply chain of system integrators, distributors and partners
• Financial knowledge to build business cases and financial models
• Strong commercial acumen
• Minimally degree in IT or business
• Strong stakeholder management and interpersonal skills
• Strong analytical and problem-solving skills
• Proficient in Microsoft Excel and Powerpoint
• Speaks fluent English and Mandarin