Deal Desk Analyst

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

About The Role

The Deal Desk Analyst plays a key role in ensuring our deal structuring and quoting process runs efficiently, compliantly, and in alignment with company policy. This role focuses on operational deal execution, supporting sales with accurate quotes, and maintaining strong governance standards. The Analyst is responsible for day-to-day quote execution, standard exceptions, and operational excellence across assigned regions.

Key Responsibilities

• Quote Execution & Support
   

  • Provide regional quote creation and modification aligned with established pricing rules, discount policy, and approval matrix.
     

  • Manage day-to-day requests from Account Executives and Sales Operations related to quotes, product configurations, pricing, and standard contractual terms.
     

• Operational Compliance
   

  • Ensure all quotes and transactions comply with company accounting policies, and internal controls.
     

  • Maintain accuracy and completeness of deal documentation.
     

• Exception Handling
   

  • Process standard exceptions within set thresholds.
     

  • Escalate complex or out-of-policy requests to the appropriate approval channels.
     

• Sales & Cross-Functional Collaboration
   

  • Partner with Legal, Revenue Operations, and Finance to ensure alignment on billing, terms, and subscription changes.
     

  • Act as a first point of contact for sales regarding quoting processes, system use, and policy adherence.
     

• Enablement & Process Improvement
   

  • Deliver onboarding and process training for new sales hires.
     

  • Provide feedback to Operations teams on tooling and process improvements.
     

  • Act as a triage point for system issues, logging and escalating to the appropriate support team.

• Responding to RFP and manage vendor onboarding

Qualifications
 

• Bachelor’s degree in Business, Finance, Mathematics, Statistics, or a related analytical field.
   

• 3+ years’ experience in Deal Desk, Order Management, Finance Operations, or Sales Operations.
   

• Understanding of financial governance and compliance in a SaaS/software environment.
   

• Strong problem-solving skills and ability to work independently in a fast-paced, high-growth environment.
   

• Excellent communication skills (English required; other languages a plus).
   

• Proficiency with Salesforce, CPQ tools, and Zendesk preferred.

The Longer Story:

Working at OutSystems

Our goal is to ensure that OutSystems is a place for bright, happy, and motivated people who share a common purpose and take pride in doing excellent work to pursue our vision of providing the AI-powered low-code development platform enterprise leaders trust to build, secure, and evolve their business applications, agents, and core systems. Our culture is focused on our core values of trust, customer success, innovation, and alignment. Our team members operate with transparency, integrity, and accountability, define success through the lens of the outcomes we deliver for our customers, push the boundaries with excellence, and work together toward our shared vision to deliver on what matters most.

What do we have to offer you?

• A company that is always growing, changing, and innovating. We challenge each other to innovate in our products, in our team, and how we use our own technology. And we give our teams space to be proactive and creative.

• Real career opportunities. We care about growth and development. Yes, vertical career progression is a possibility, but it's not the only one. From lateral moves and joining different teams to mastering specialized skills, we support your growth no matter what your goals are.

• Work colleagues that are as smart, hard-working, and driven as you. We act as one global OutSystems team, taking ownership and working together toward a shared vision.

• Disrupting the status quo is in our DNA. In fact, it’s why our company exists.

• We ask “why” a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.

Are you ready for the next step in your career? Then we’d love to hear from you!

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.