Department Manager (Merchandising/Golf Equipment) - Fast Hire

Responsibilities

• To devise and implement sales and merchandising plans and strategies to achieve sales, stock and profit targets of the department. To maximize sales and minimize losses through the proper management of staff, merchandise and space of department.
• Able to manage and control buying budgets, merchandise mix and stocks.
• Plan and develop effective and efficient sourcing and procurement systems, source and procure merchandise.
• To conduct market survey, research trade information and analysis on competitors' stores.
• Negotiate with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.
• Plan and organize merchandise purchase and delivery schedule from overseas buying trips.

Business / Sales and Cost Management

• Management of day-to-day business plans and sales operations of department.
• Effective management / control of operating expenses (including manpower expenses).
• Support sales floor operations (during operation hours) and to lead and motivate staff and promoters to carry out their duties effectively and efficiently in order to achieve sales, profits and stock targets.
• Prepare and analyze sales / profits / stock reports; prepare budget reports and any other records required by the company.

Advertising and Promotions Events / Merchandise Presentation

• Prepare and execute advertising and promotion plans, budget and schedules based on sales plan.
• Enhance merchandise presentations (display).
• Embrace digital marketing for better customer engagement and business growth for physical store and online store.

Staff Management & Customer Service

• Prepare and execute manpower plans; to check and approve department's monthly staff roster; to ensure optimal management of manpower strength/effective manpower planning.
• To conduct On-The-Job training
• Keep up-to-date on store information and product knowledge to sell and promote merchandise and services of the company, employing a consistently high level of service
• Establish and reform operation system, merchandise assortment and (improve) service level based on customers' requirement/feedback; resolve customer complaints and to obtain customers' feedback.

Requirements

• 3 to 5 years in retail merchandising is preferred
• Able to work under pressure in a fast-paced environment
• Knowledge in Golf equipment is a must

Xavier, Jianwei Wang EA License No. 02C3423 Personnel Registration No. R1433917

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