Deputy Constituency Director, Serangoon CO

[What the role is]

[What you will be working on]

The DCD partners and assists the CD in the following duties and responsibilities:

Strategic/Operational Planning
•Formulates and reviews plans for the development of Grassroots Organisations (GROs) in the constituency to achieve a highly livable neighbourhood and a harmonious community.

•Anticipates and identifies needs of and outreach to residents in the constituency and supervises the planning and implementation of community programmes to strengthen communication and engagement.

•Identifies areas for improvement for the GROs in the constituency and provides guidance to strengthen the effectiveness and capabilities of GROs.

Duties & Responsibilities
•Spearheads the Annual Constituency Workplan processes to align the GROs and community partners in the constituency.

Operation
•Strategises and works closely with the key stakeholders on the workplan of the constituency.

•Facilitates, motivates and guides Grassroots Leaders (GRLs) and GROs to perform their key role as community builder in building better relationships amongst residents and enhancing closer partnerships with corporate and community stakeholders.

•Facilitates and provides thought leadership for monthly Citizens’ Consultative Committee (CCC) and Community Centre/Club Management Committee (CCMC) meetings and align them with the national and PA objectives.

•Provides administrative support and guidance to the GROs to facilitate effective implementation of their community outreach and engagement programmes.

•Assists the GCD in the planning and execution of community projects at Group Representation Constituency (GRC) and District levels.

•Supervises the overall administration of the Constituency Office for effective and efficient functioning of the Community Centres/Clubs (CCs)s and Residents’ Committee (RC) Centres.

•Oversees proper accounting and cash management of the GROs and their sub-committees to ensure good governance and compliance of PA Financial Rules and Regulations.

•Submits progress reports on the constituency and GROs, provides feedback and recommendation on workplan and improvements, thereby facilitating communication and co-ordination.
Communications & Engagement

•Guides the GROs in their communication and feedback processes with the residents on new government policies.

•Gathers and analyses ground sentiments to support the Adviser and GRLs in providing timely and effective service to the community.

•Explains government policies, facilitates discussion, and channels feedback to appropriate parties to develop and strengthen the GROs as an effective communication channel between the government and the people.

•Strengthens outreach and engagement capabilities through more effective communications at the frontlines.

•Plans and coordinates the implementation of Wellness Programme, Emergency Preparedness, Community Sports, Integration, Family Life, Youth and other community-building programmes to widen outreach and deepen engagement.

•Set up and strengthen partnerships with community stakeholders such as VWOs, Merchant Associations, religious organizations etc.

•Promotes PAssion Card and use of PAssion Card membership information for better outreach and engagement with residents.

•Facilitates the formation and development of Social Interest Groups for wider outreach and to sustain quality engagement with residents.
Development

•Plans and co-ordinates the recruitment, training, appointment and renewal of grassroots volunteers.

•Supervises and motivates staff in the CO, to ensure optimum utilisation of human resources and delivery of quality services in achieving the constituency and organisation’s overall objectives.

[What we are looking for]

Minimum

• Good co-curricular involvement and communication skills
• At least 2-3 years of managerial experience in social / community work / people related field is good.

Desired

• Three years previous experience in social / community work or work in people related field