Desktop Engineer - Excellent Benefits Package

• Perform Asset Management of Infrastructure and Computing Devices 

• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware. 

• Work with 3rd party’s vendors 

 • Provide Training, Coaching and orienting users on how to use computer devices. 

• Be responsible for completing assigned tasks on time and to the satisfaction of the users. • Must be able to handle helpdesk duties. 

• Manage a Team of Device engineers to carry out day to day operations. 

• Perform Windows Servers / all relevant Learnet system patching work. (e.g. SCCM Patching) 

• Work closely with Camp POC (Personnel In-Charge of Campsite IT Coordination) for all I.T matters 

• Submit daily, weekly and monthly reports to Client and managers. 

Requirements: 

• Candidate must possess at least a recognized Diploma in Computer Science/IT or equivalent. 

• Certification or experience working with Windows Servers on 2012 R2 

• At least 3 years’ experience in similar capacity 

• Technical Skills and experience supporting Computing Devices 

• Computing Devices Platform Supported: Windows, IOS and Android. 

• Professional competencies that include: 

• Ability to work without supervision 

• Ability to manage a Team of Device engineers 

• Good communication skills 

• Pro-activeness and Initiative 

• Ability to multitask 

• Good at problem solving 

• Customer service