We are in search of an ambitious Digital Customer Service Executive (Office Hour With Min Diploma) to join our vibrant team at Private Advertiser in One North, Central Region.
Growing your career as a Full time Digital Customer Service Executive (Office Hour With Min Diploma) is a great opportunity to develop productive skills.
If you are strong in time management, strategic planning and have the right passion for the job, then apply for the position of Digital Customer Service Executive (Office Hour With Min Diploma) at Private Advertiser today!
- Handle customer inquiries, complaints, and requests through digital channels with a problem-solving mindset, ensuring efficient and effective resolution.
- Demonstrate a deep understanding of our products, services, and processes to provide accurate and comprehensive information to customers.
- Collaborate with cross-functional teams to gather information, escalate complex issues, and ensure timely resolution.
- Maintain up-to-date knowledge of company policies, procedures, and best practices to consistently deliver high-quality customer service.
- Identify opportunities for process improvements and contribute ideas to enhance customer experience and operational efficiency.
- Analyze customer feedback, inquiries, and trends to provide insights and recommendations for product or service enhancements.
- Adhere to customer service guidelines, performance metrics, and service level agreements (SLAs) to meet or exceed quality standards.
Benefits of working as a Digital Customer Service Executive (Office Hour With Min Diploma) in One North, Central Region:
● Opportunity to Make a Difference
● Continuous Learning Opportunities
● Competitive salary
No CV Required
How to get there?
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