Director - AI Solutions and Strategy

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About this opportunity:

This role Director AI Solutions & Architecture is a senior customer-facing AI technology leader responsible for shaping, architecting, and accelerating AI-led transformation across strategic customers. This is a highly technical and hands-on role that combines deep AI expertise, solution architecture, consulting, and business leadership to take AI initiatives from concept to production.

What you will do:

AI Strategy & Transformation Leadership

• Act as the trusted AI advisor to customer executives, CTOs, CIOs, architects, and technology leaders.


• Define AI transformation strategies, roadmaps, investment priorities, and business value realization plans.


• Identify and create new AI-led business opportunities across Networks, Operations, Enterprise IT, Cloud, Security, and Digital Services.


• Drive executive discussions around AI governance, responsible AI, and AI operating models.

Hands-On AI Solution Architecture

• Design end-to-end AI architectures spanning LLMs, Agentic AI, RAG, Knowledge Graphs, Data Platforms, Automation, and Cloud-native environments.


• Lead technical discovery workshops, architecture reviews, solution design sessions, and AI use-case assessments.


• Build and validate AI solution blueprints, reference architectures, and proof-of-value frameworks.


• Work directly with engineering teams to ensure AI solutions are scalable, secure, and production-ready.

AI Adoption & Innovation Acceleration

• Serve as the catalyst for AI adoption across customer organizations.


• Identify high-impact use cases and accelerate movement from ideation to production deployment.


• Establish AI incubation programs and innovation initiatives with customers.


• Drive AI literacy, adoption, and executive sponsorship across customer stakeholders.


• Challenge the status quo and continuously identify opportunities where AI can simplify, automate, and transform operations.

Technical Leadership & Ecosystem Engagement

• Act as the bridge between customer requirements and Ericsson's Business Areas, Product Development Units, and Solution Areas.


• Influence Ericsson's AI product roadmap through direct customer engagement and market insights.


• Provide technical leadership during major customer pursuits, proposals, and transformation programs.

AI Delivery & Value Realization

• Ensure successful transition of AI initiatives from concept, pilot, and proof-of-value into production environments.


• Support customers in establishing AI operating models, governance frameworks, and value tracking mechanisms.


• Drive measurable outcomes including productivity gains, automation benefits, operational efficiency, and customer experience improvements.

The skills you bring

• 15+ years of experience in AI, Software Engineering, Cloud, Enterprise Architecture, Data Platforms, Consulting, or Telecommunications.


• Strong hands-on experience with Generative AI, Agentic AI, LLMs, RAG, Vector Databases, AI Agents, MCP Frameworks, and AI Orchestration Platforms.


• Experience building, deploying, or operationalizing AI solutions in enterprise or telecommunications environments.


• Deep understanding of cloud-native architectures, APIs, microservices, Kubernetes, automation platforms, and modern data ecosystems.


• Proven ability to translate complex business challenges into scalable AI solutions.


• Strong executive presence with the ability to influence both CXOs and senior technical stakeholders.


• Entrepreneurial mindset with a passion for innovation, experimentation, and technology disruption.


• Demonstrated ability to drive AI adoption, challenge conventional approaches, and create new business opportunities.