Director, Event Management

Shangri-La Rasa Sentosa, Singapore

At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

A mere 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the only beachfront resort in Singapore. It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.

We are looking for a Director, Event Management to join our team!

As a Director, Event Management, we rely on you to:

• Lead and direct the Events Management team to achieve total events sales revenue targets in collaboration with Singapore Centre of Excellence Sales Leaders


• Manage cross-divisional cooperation among Hotel Operations, COE Sales, Global Sales Office, and sister hotels to drive business growth and deliver best-in-class event services


• Develop and implement training and development programs to enhance the skills and performance of the Events Team


• Provide actionable ideas and feedback to operations teams to improve service quality, innovate processes, and increase operational efficiency


• Establish annual banquet and catering revenue budgets, set profitable pricing strategies, and produce monthly event profit and loss reports to analyze financial performance


• Ensure all guest interactions and event experiences meet the highest standards of quality and satisfaction


• Create memorable and exceptional experiences for guests through effective event management and service delivery

We are looking for someone who:

• Demonstrates passion for event management with relevant experience in the field


• Possesses confident and tactful leadership style that fosters a friendly, helpful, and trustworthy team environment


• Is self-driven and goal-oriented mindset with the ability to challenge the status quo and think creatively


• Has strong organizational skills with attention to detail and a guest-oriented approach


• Is able to multitask effectively and commit additional time as needed to meet objectives


• Possesses excellent selling, communication, and interpersonal skills to engage clients and stakeholders


• Keeps current with industry trends and market practices to maintain competitive advantage


• Enjoys taking on challenges and driving continuous improvement

If you are the right person, what are you waiting for? Click the apply button now!