Director, Fund Services

Our client is a global provider of investment and financial services and market leader in the field it operates in with close to 100 offices across the world.

Description

• Ensure a full understanding of the client's needs and expectations across service delivery teams and provide clarity for the actions required to service the client.
• Identify and coordinate service delivery modifications in response to changes in client activities or regulation and raise change projects within the organization as required.
• Coordinate and drive resolution of issues affecting the quality of service and overall client experience.
• Manage client communication and internal coordination on client requests for service enhancement, expansion, or customization.
• Plan and attend engagement meetings with clients on a regular basis to build trust and deepen the client relationship.
• Manage the team and provide leadership, training, and coaching to the managers across fund accounting / middle office operations.
• Identify and produce appropriate key management information / business metrics to communicate and facilitate the client relationship.
• Manage due diligence meetings/responses for prospective or existing clients and their investors.
• Oversee the preparation of board reports and represent the organization in client board meetings.
• Ensure proper coordination of relationships with third parties related to the client activity, including system providers, auditors and external legal counsels.
• Deliver efficiencies through automation, Standardisation and STP of processes.

Profile

A successful Director should have:

• University degree in finance/accounting or commensurate experience
• At least 8+ years' experience working within a financial services environment in a Fund Accounting or Middle Office Operations role, preferably in the Hedge Funds space.
• Strong people management skills: both locally and remotely.
• Strong client and team management skills
• Strong written and verbal communication skills - ability to communicate clearly and efficiently with clients, team, peers, and management.
• Forward-thinking with the ability to anticipate issues and drive solutions.
• Ability to work in changing, fast-paced work environment.
• Good time management and organizational skills.
• Resourceful, possess a can-do and continuous improvement mindset.
• Has track record of delivering on process improvements

Job Offer

• Competitive salary with bonus and long term incentives
• Comprehensive benefits package to support you and your family's well-being.
• Hybrid working model with flexibilities
• Collaborative and professional work environment in Singapore.

If you are ready to take on an exciting leadership role as a Director in the fund services industry, we encourage you to apply today.

Michael Page International Pte Ltd. (Company No. 199804751N) is acting as an Employment Agency in relation to this vacancy. To apply online please click the 'Apply' button. For a confidential discussion about this role please contact Gavin Teo (Lic No: R1328332 / EA No.: 18S9099) on +65 6416 9835.