Director of Site Reliability Engineer

Job Description

You have discovered the perfect setting to expand your skills and make a meaningful impact. Partner with an organization committed to defining the future of site reliability in the financial sector.

As a Director of Site Reliability Engineering at JPMorgan Chase within the Chief Technology Office, you are constantly establishing new collaborative partnerships that allow your team to work across functions. Proactively engage team members, initiate career conversations, and delegate assignments and opportunities equitably.

Job responsibilities

• Manages stakeholders with broad direction on complex projects to ensure work is executed according to compliance standards, service level agreements, and business requirements
• Anticipates the needs of immediate team to proactively make decisions to eliminate roadblocks and deliver products and applications in line with business requirements
• Applies cross-functional technical and business knowledge and leadership to multiple technical areas and disciplines
• Identifies opportunities to initiate operational changes across disciplines and partners with leadership to support, influence, and drive innovation

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
• Formal training or certification on site reliability/software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Experience leading technologists to manage, anticipate, and solve complex technological issues
• Influences the team's culture by championing innovation and change for success
• Experience hiring, developing, and recognizing talent
• Draws upon leadership experience to engage team members to expresses complex ideas with appropriate level of detail

Preferred qualifications, capabilities, and skills

• Knowledge of data governance frameworks and best practices.
• Familiarity with data privacy regulations (e.g., GDPR, CCPA)
• Skills in identifying and resolving performance bottlenecks.
• Experience with load testing and capacity planning.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.