Document Control and Customer Service Executive

Company : Flintex Consulting

Job Type : Full Time

Singapore, Singapore

Number of Applicants

000+

Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Document Control and Customer Service Executive

Role:

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Responsibilities

â¢ Manages immigration applications for clients relating to Singapore Citizenship and other applications etc

â¢ Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission

â¢ Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies

â¢ Understand clientsâ backgrounds and write cover letters to best present their profiles

â¢ Ensure high work accuracy is delivered in all applications to the government bodies

â¢ Provide exceptional customer experience and maintain high standards of service

â¢ Attend to clients' queries and the completion of the formalities during and after post-submission within Companyâs response time

â¢ Updating and maintaining respective tracking sheets accurately in an organized and timely manner

â¢ Any other duties assigned by Management

Requirements:

â¢ Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent

â¢ Strong communication skills with Chinese client and good written English skills

â¢ Prior client management experience is required

â¢ Preferably with at least 2 years of experience in customer facing & handling large volume of document . Client and project management experience is a plus

â¢ No prior immigration experience is required as on-the-job training will be provided.

â¢ Good time management skills & must be able to handle a high volume of digital documents

â¢ Ability to plan workload and meet deadlines

Working hours:

Mon to Fri 9am - 6.30pm ( Hybrid Available )

Original job Document Control and Customer Service Executive posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Apply Now

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Document Control and Customer Service Executive Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Document Control and Customer Service Executive Jobs in Singapore

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Document Control and Customer Service Executive

Job Description - Document Control and Customer Service Executive

Similar Document Control and Customer Service Executive Jobs in Singapore

Mobile Apps