E-commerce Executive $2800-3200

Key responsibilities

• Manage the operation of Singapore's e-commerce platforms and understand the current status of each platform, with the ability to communicate with platform managers and effectively convey company needs

• Prepare and upload product listings including content for various e-commerce partner platforms such as Shopee and Facebook in Singapore

• Maintain and ensure all product information such as pricing and inventory are up to date and available-to-sell

• Receive and respond to e-commerce customer inquiries and concerns through web chat, phone, and emails

• Manage e-commerce customer comments and reviews through social media

• Work closely with various department heads to plan and execute marketing strategies to achieve sales targets

• Consolidate sales performance from each platform for reporting and recommendation purposes

Requirement

• Singapore Citizen or Singapore Permanent Resident (PR) only.

• Minimum 1 year of experience in e-commerce operations, preferably with platforms such as Shopee and other online marketplaces

• Candidates without relevant experience are also welcome

• Excellent verbal and written communication and interpersonal skills

• Bilingual in English and Chinese, with the ability to liaise effectively with Mandarin-speaking clients

• Self-motivated, proactive, and able to work independently with a positive attitude

• Strong sense of responsibility and attention to detail