E-Commerce Project Manager (Japanese Speaker)

Main Scope:
 

• Manage e-commerce implementation projects, advise the teams, and assist in preparing implementation budgets and timelines for their projects, but also maintenance & support needs.
• Oversee the implementation of e-commerce systems and integrations (ERP, payment gateways, Order Management Systems, Loyalty programs, etc.)

Responsibilities

• Support and overview the implementation of projects from scoping to delivery
• Supervise several project teams, and be an advisor for the Business Analysts or PPO
• Establish appropriate project organization structures, and cadences, and define change management and communication plans to engage stakeholders and set expectations
• Prepare for, lead, and ensure follow-up actions from project and steering committee meetings, including dashboards, reports, action plans, timelines, and budget tracking
• Understand the context, and the retail constraints and propose the best solutions to meet the requirements.
• Identify potential project risks and their implications to the organization and recommend mitigating measures
• Coordinate releases and post-Go-Live materials (e.g training documentation, training sessions)
• Organize the handover of a project to the support team and manage the support team when needed
• Establish the appropriate project organization structure
• Communicate the plan to engage and set expectations for stakeholders
• Manage and follow tasks and documentation related to quality, security, compliance, 3rd party management
• Establish the appropriate project organization structure and define the change management and communication plan to engage and set expectations for stakeholders

Requirements:
 

• Minimum Bachelor's Degree or Diploma in Technology, IT or E-commerce
• 4-5 years in Project Management with IT Consulting
• Have hands-on knowledge of e-commerce and omnichannel technologies to make adequate design decisions and propose solutions to requirements based on industry & technology best practices
• It is good to have hands-on knowledge of e-commerce solutions like SFCC (Salesforce Commerce Cloud) in backend and system integration
• Project Management certification (Prince, PMI...) is good to have
• Has 2–3 years of experience working in a Japanese environment on Japanese projects.
• Marketing knowledge is a plus.
• Must be fluent in Japanese and possess at least business-level English skills.
• Experience in working in complex environments and with distributed team
• Independent, creative, and reliable
• Focused and detail-oriented
• Able to work both in a fast-paced and demanding environment
• Customer focus mindset