Employment Support Specialist (Job Coach) - Disability Sector

KEY RESPONSIBILITIES:

Job Placement

• Pursue and engage employers towards securing job and internship opportunities for clients in open, supported and/ or sheltered employment.
• Conduct assessment, job search and liaise with employers on internship and employment issues for clients.
• Recommend training for clients to improve employability.
• Co-ordinate job placement process, including workplace assessment, employment negotiation and job task analysis.
• Provide job coaching including pre-employment preparation, on-the-job training.
• Maintain up-to-date and accurate clients and employers’ information including assessment, pre-placement engagement, job placement and job support records.
• Engage and update relevant stakeholders to promote and strengthen inclusive hiring.

Programme Reporting and Database Management

• Update SOP and workflows within the programme as well as with other internal departments to ensure the service delivery to clients is seamless.
• Conduct data tracking and analysis to measure the team performances based on programme’s milestones and outcome indicators
• Manage employer database and facilitate annual programme audit.
• Any other duties as assigned by the Programme Head as and when necessary.

JOB HOLDER REQUIREMENT

• Diploma/Degree holder, preferably in psychology, social work, occupational therapy or related disciplines.
• At least 2 years’ of experience in relationship management, customer service, career coaching or vocational counselling will be an advantage.
• A strong team player with initiative, adaptable and able to multi-task.
• Good communication, interpersonal and negotiation skills as well as ability to build rapport with internal and external stakeholders.
• Resourceful in problem solving and offer viable solutions
• Possess good analytical and computer skills.