Engagement Consultant - Eclipse Client Service

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know Us:

SS&C Wealth & Investment Technologies is a leading provider of award-winning technology and services for the investment management industry worldwide. Our 5000+ clients across 50+ countries include asset managers, wealth managers, family offices, alternative investment managers, fund administrators, brokers, banks, and insurance. Our solutions streamline their processes for portfolio management, trading and order management, compliance, accounting, performance analytics, reporting and more.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans, Centralised location - 2 minutes' walk from Raffles Place MRT
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave
• Your Wellbeing: Medical, Dental, Parental Leave and Well-Stocked Pantry
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customised, including SS&C Learning and Development
• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for eligible employees

What You Will Get To Do:

• Lead the onboarding and implementation of investment manager clients onto the SS&C Eclipse platform.
• Coordinate and run client meetings, serving as the primary point of contact throughout the onboarding process.
• Collaborate closely with internal teams (Development, Product Management, Client Services) to ensure successful implementation and client satisfaction.
• Interact regularly with 3rd party vendors and internal stakeholders to streamline project execution.
• Advocate for platform enhancements to meet evolving client needs and support scalability.
• Oversee the end-to-end migration of client data and workflows onto a new accounting engine, ensuring accuracy, completeness, and minimal disruption to operations.

What You Will Bring:

• Minimum 2+ years of experience in Financial Services or Investment Technology, particularly in Trading, Operations, or Accounting.
• Strong background in system implementation and configuration for accounting or trading platforms.
• Proven ability to manage client relationships, expectations, and project timelines effectively.
• Excellent verbal and written communication skills, especially in conveying technical concepts to non-technical audiences.
• Experience collaborating with Product and Development teams to influence product enhancements.
• Understanding of account and relationship management best practices.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.