Engineer / Technical Officer / Technician, Facility Management

JOB DESCRIPTION

Customer Service

• Maintain a positive and professional working relationship with internal and external clients.
• Respond to customer service requests in a timely manner.
• Respond to emergency calls (during shift work).

 Maintain Data Center Systems

• Assist the Operation Lead in the daily management of the DC Operations and Periodic Preventive Maintenance Management ensuring 100% uptime of the Dc critical M&E systems.
• Conduct daily walkthrough of DC to record and report any faults or defects detected and take down record of M&E equipment.
• Ensure that the FOC is monitored and manned at all times and that EPMS, BMS, and Fire System alarms are responded to in a timely manner; contain/isolate the fault identified and provide impromptu escalations/updates base on escalation plan laid.
• Conduct daily routine checklist to ensure no environmental abnormalities and all critical M&E related systems are in good working condition.
• Ensure all subcontractors are inducted and permitted to work within the Critical Environment domain. Review subcontractor method statements, risk assessments, and MSDS to ensure compliance with site health & safety and operating procedures.
• Maintain log and records of instrument readings, equipment and consumable stock level.
• Report all unlocked doors and racks to the security control.
• Briefing and handover to Shift Duty Technician on all outstanding issues and Standing Instructions from the Operation Lead / Assistant Manager / Manager.
• Incidents and field service reporting and filing.
• Adherence to all quality, health & safety, and environmental policies within the CE domain.
• Comply to site required policies, guidelines and practices.

JOB REQUIREMENTS

BUSINESS SEGMENT

PLATFORM