We are looking for a proactive Entry Level Desktop Support Engineer - [ Upskill and Training Program ] to join our cohesive team at PRIMESTAFF MANAGEMENT SERVICES PTE LTD in Central Region.
Growing your career as a Full time Entry Level Desktop Support Engineer - [ Upskill and Training Program ] is an awesome opportunity to develop useful skills.
If you are strong in communication, creativity and have the right attitude for the job, then apply for the position of Entry Level Desktop Support Engineer - [ Upskill and Training Program ] at PRIMESTAFF MANAGEMENT SERVICES PTE LTD today!
Responsibilities:
- To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
- Be available to take calls.
- Prompt response to queries via voicemail / email / fax.
- Accurate assessment/ resolution of problems.
- Provide first level support to troubleshoot and solve technical problems.
- Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
- Coordination for employee user account administration, activation, changes, and terminations.
- Receive and answer all users' IT service request calls.
Requirements:
- Good command in English to liaise with different entities
- Candidate must possess at least NITEC/Higher NITEC
Benefits:
- Sponsor 4 IT certificates (T&C Applied)
- Annual Leave
- Medical Leave
- Insurance Coverage
- Medical Coverage
- Performance Reward
Benefits of working as a Entry Level Desktop Support Engineer - [ Upskill and Training Program ] in Central Region:
● Company offers great benefits
● Company offers career progression opportunities
● Leading Industry Pay